IT Service Management

IT Service Management (ITSM) addresses the implementation and management of quality information technology services.
Effective IT service management providers understand the role of people, processes and the technology involved in developing and maintaining ITSM solutions. Customer-centric services and building customer relationships have become crucial in securing organisational success.

We continually invest in building deep technical expertise in BMC Software’s wide range of solutions developing strong BMC professional services consultants and today we provide the widest range of experienced consultants for BMC solutions in India.

Digital Service Management

  • Asset Mgmt.
  • Change & Release Mgmt.
  • Configuration Mgmt.
  • Discovery
  • Self-Service
  • Service Desk

Digital Service Operations

  • Performance Monitoring
  • Event Mgmt.
  • Capacity Mgmt
  • Process Orchestration

Itarium augments its technical expertise with a range of other services including project management, ITIL and process change consulting services to ensure that the solution is delivered on time, on budget and meets our customers’ business requirements.

IT Service Management

Please call us to discuss your requirements if you need:

  • Short & long term engagements
  • Remote administration & development
  • Support of customer-written system enhancements
  • Project management
  • Health checks
  • Extended support
  • Full-time roles
  • 24×7 support
  • ITIL specialists

Our Location

ITARIUM Technologies India Pvt.Ltd.
Office No: 3, Shreeyash, 59/22
Navasahyadri Society, Karve Nagar,
Pune- 411052 Maharashtra, INDIA

 +91 70386 76736